Chapter 1116 - 831: Nan Zhubin’s Qualification Issue (2)

While talking, the Familiar Senior placed his hand on the old lady’s back and gently pushed backward. After all, he’s young and strong; no matter how stubborn the old lady was, she was still pushed out the door.

"Click" - the door closed, and the Familiar Senior let out a long sigh of relief.

Looking back at the postgraduate consultants who had remained unmoved, the Familiar Senior suddenly understood why they all chose to sit in such an inward place.

Director He completed the paperwork for the patient and began calling in the next one. This time, the old lady wasn’t there; she wasn’t in the corridor either, leaving one to wonder where she had gone.

The Familiar Senior felt somewhat fortunate.

However, he hadn’t been quiet for long when Director He called in another patient to look at their report—

"Yes, this is the right place, right? It’s this room." The familiar voice sounded, and the old lady opened the door again, shouting loudly as she entered.

The Familiar Senior felt exhausted. The fortunate part was that the current patient was only here to look at their report, not to discuss their medical condition.

"I just went downstairs and asked again. It’s correct to add me here; you need to give me an appointment." The old lady held her phone even higher than before, still leaning towards Director He’s ear.

"Director, you tell this doctor to give me an appointment. You told me to come here for an appointment."

The director on the other end of the phone remained silent at this point.

This time, Director He didn’t even bother to shout "queue," nor did he raise his head.

The old lady called out a couple of times, and seeing the person on the other end of the phone was not cooperating, and Director He wasn’t responding either, she took two steps back, suddenly locking her gaze on the Familiar Senior.

"Young man, young man, give me an appointment."

The Familiar Senior couldn’t react immediately.

"Yes, it’s you, right? You’re the nurse, aren’t you? Give me an appointment."

The old lady seemed quite certain, standing there without moving, just waving at the Familiar Senior. As he didn’t move, she kept waving and shouting.

Seeing Director He and the patient, the Familiar Senior could only stand up helplessly: "Auntie, let’s go out and queue."

"You are the nurse here. You can just give me an appointment." The old lady never lowered the hand holding the phone and continued to lean towards the Familiar Senior’s ear. "You are the director who said to give me an appointment. I can see that you’re responsible for this; you can just add me. It’s quick and easy."

"Auntie, we need to queue..."

"Appointment, appointment—"

"I can’t just give you an appointment!" The Familiar Senior raised his voice, "We queue outside, one by one!"

As soon as the words fell, the Familiar Senior felt a jolt in his heart, realizing that he had lost his temper. He anxiously glanced towards Director He’s direction, worried about being reprimanded.

Director He remained motionless, focused only on the patient in front of him.

And this also startled the old lady, allowing the Familiar Senior to use his hands to press against the old lady’s phone and back, pushing her out the door for the second time in the same manner.

"We queue, one by one."

The door closed again, and outside, faintly, there was a sound of "they’re not giving me an appointment, Director," as the old lady seemed to be seeking justice.

Director He still didn’t lift his head.

This time, no one opened the door halfway anymore.

There were already not many patients left, and it finally was the turn of the old lady clutching her phone to be processed in sequence. Director He gave the old lady an appointment note per the procedure.

The old lady grumbled as she took it and left, while the next patient came in.

The Familiar Senior was inexplicably tense, unable to relax at all. Though he was there just to audit the outpatient clinic, he felt the energy consumed was akin to conducting Psychological Consultation himself.

Fortunately, ten minutes later, the morning clinic officially ended.

Director He signed the last report in front of her, leaned back in her chair.

"Alright, it’s time to leave." She waved her hand at the trainees behind her.

The Familiar Senior was the first to stand up and walk out as if granted a great pardon.

Director He watched the trainees’ backs, while she reached out and grabbed her thermos cup, rubbing her temples quite distressedly.

No matter the occupation, the energy drained while working isn’t just the content within the scope of the job.

She unscrewed the lid, and the white vapor of the hot water slightly rose at the cup’s mouth. She was about to take her first sip when the phone placed at the desk suddenly vibrated.

"Hello, Dean?" Director He pressed the answer button.

"Yes, the outpatient side has ended. Okay, I’m listening..."

"Mm, right, yes."

"...Mm?"

Director He suddenly raised her eyebrows.

She glanced at the time and said in a low voice: "This matter can’t be clearly explained over the phone. Dean, are you in your office?"

"I’ll come over to see you now, ten minutes."

———

For patients with psychological problems or mental illnesses, many hospitals only have a simple [Psychology Department]

But professional mental health centers are different. As specialized hospitals, they have various departments set up for different patient groups, and there are quite a few corresponding buildings.

Director He’s department and the dean’s office are not in the same building and have some distance in between, but her pace was quick, reaching the door within minutes.

Knock knock—

"Come in."

The dean was a man around fifty years old, with gray and somewhat sparse hair. When Director He came in, he was making tea.

Without waiting for him to speak, Director He already sat down with a "thud" across from him, staring intently and with full momentum.

"Ahem, have some tea." The dean chuckled, "Xiaohe, busy all morning, even coming over during lunch break... Actually, we could have communicated over the phone; this disturbs your lunch break."

"It couldn’t be clearly explained over the phone, so I thought discussing face-to-face was better."

Director He didn’t pick up the teacup: "Dean, you mentioned just now about our department’s psychological consultants’ system, is there an issue?"

Straight to the topic.

"No issue, no issue. I reviewed all of your plans. Our department lacks the manpower, hence training a batch of postgraduate consultants; after the training concludes, we’ll select the best among them and sign contracts for them to become on-site psychological consultants..."

The dean mused. This was a win-win system.

Those keen on becoming Psychological Consultants can receive professional training, earn a valid certificate and proof, while also having a large platform to receive visitors; Jingwei can alleviate the manpower shortage.

Even though only a few from a batch of postgraduate consultants remain in the end—it still builds the reputation, which is beneficial anyway.

"But I heard—recently, there’s a young consultant who didn’t undergo training and directly stationed in your place, is that right?"

"Yes." Director He showed no change in expression, "The name is Nan Zhubin, a student of Professor Bai, Bai Qinghua."

"Of course, of course, students of Teacher Bai are definitely outstanding. I heard Teacher Bai’s lectures when I switched to administration."

The dean appeared older but also regarded Bai Qinghua’s professional abilities highly.

"However, I heard this student is just in the first year of master’s studies, not one who worked for several years and then returned for further studies."

The dean’s eyes were filled with concern: "He’s a very young master’s student."

While speaking, the dean lifted the teapot, seemingly wanting to replenish Director He’s tea; but since she hadn’t taken a sip after entering, the dean’s hand could only pivot in the air and pour for himself.

"Yes, he’s very young." Director He nodded, "But his qualifications are complete, fulfilling the center’s regulations. I’ve supervised his professional skills, which are totally competent for our department’s daily work."

"I understand, I understand." The dean nodded repeatedly, "I certainly believe you. It’s just I’m confirming, since someone brought it up to me. As the dean, I must inquire about it. Everyone has to adhere to the center’s regulations, wouldn’t you agree?"